The Evening Lecture for the month of March was organised on 21st March 2015 at NIQR Conference Hall, Nungambakkam. Dr. A Sanjeeva Rao, NIQR Past National President was the speaker and the topic was “TQM vs Six Sigma”. Mr. S. Rajasekaran, NIQR Chennai Brach Chairman presided over the session and Mr. C V Gowri Sankar, NIQR Chennai Branch Secretary introduced the speaker.
After a brief reference to ‘What is’ and ‘Why’ TQM as well as Six Sigma, Dr A S Rao, dwelt at length the frame work for implementing them. After explaining the TQM principles, he elaborated on the organisation of Six Sigma with special mention about the Six Ingredients.
Finally he illustrated with a matrix comparison and critical differences in implementation between the two methodologies and the benefits to sustain business performances to continuously satisfy all the stakeholders
The audience made the session lively by high level of interaction for more than half an hour.